Client Relations and Service

Here’s our story. We look forward to hearing yours.

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Carolyn Earles

Office Manager

Carolyn focuses on helping clients reach their retirement goals through her passion for client education and customer service.

She got her start in the industry in 2017 after more than three decades working for Honda. She truly enjoys working with her team to help clients realize their ideal retirement. For Carolyn, seeing customers find financial freedom is the ultimate professional reward.

Carolyn studied cosmetology and business at Clark State University.

In her free time, she enjoys spending time with family, traveling, gardening, reading and taking care of her “fur babies.”

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Albert Jordan

Client Relations Associate

Albert Jordan uses his knack for communication and passion for helping others to simplify clients’ transition into retirement.

Albert joined The Pension Group in 2018 and his friendly, can-do attitude has made him a critical resource for clients. As a natural team player, Albert also enjoys working with other staff members to tackle tough challenges for their clientele.

In his free time, Albert likes to enjoy the sights and sounds of Reynoldsburg, Ohio, where he has lived for the nearly a decade.

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